Security Guard Prevents Violence at Memphis Family Dollar

Security guard on duty at a Family Dollar store

News Summary

On May 1, 2025, a security guard at a Family Dollar in Memphis shot at a former employee who brandished a gun during a confrontation. Randall Pinson, 23, was arrested after fleeing the scene. This incident emphasizes the need for enhanced security measures in retail environments and the importance of conflict resolution training for employees.

Memphis — A security guard fired shots inside a Family Dollar store located in the 2900 block of Lamar Avenue on May 1, 2025, following a threatening encounter with a former employee. The incident unfolded when Randall Pinson, 23, confronted a current employee with a firearm during a disagreement.

According to reports from the scene, the security guard noticed Pinson brandishing a weapon in the back of the store. As the situation escalated, the guard took action and discharged a firearm when Pinson began to raise his weapon, although no injuries occurred during the confrontation. The quick response likely helped to prevent a more serious outcome.

Following the incident, Randall Pinson fled the store but was apprehended a short time later in the 2900 block of Semmes. Law enforcement officials have arrested him and charged him with aggravated assault. Pinson is currently being held at the Shelby County Jail with a bond set at $100,000. He is expected to appear in court the following Monday.

This incident highlights the potential dangers faced by retail employees and security personnel in volatile situations. Stores must maintain a level of security to protect not only their employees but also their customers. The role of security guards is increasingly important in environments where disputes can escalate unexpectedly, as seen in this case.

While details surrounding the argument between Pinson and the current employee remain unclear, it serves as a reminder of the need for effective conflict resolution strategies in workplace settings. Employers are encouraged to provide training for employees on how to handle aggressive behavior and conflicts, potentially reducing the likelihood of such dangerous situations.

In recent years, violent incidents in retail settings have raised concerns about safety for both staff and patrons. Businesses are urged to assess and enhance their security measures, ensuring employees feel safe while performing their duties. This incident in Memphis is a stark example of how quickly tensions can lead to violence, underscoring the importance of preparedness and response in retail environments.

The Memphis Police Department continues to investigate the events surrounding the shooting incident, gathering evidence and witness statements. Community members are reminded that cooperation with law enforcement can help promote safety and prevent future incidents.

As Randall Pinson awaits his court appearance, the Family Dollar store and its employees are likely reflecting on the event and its aftermath. The safety of workers in retail environments remains a crucial topic of discussion as incidents of this nature continue to draw attention.