Memphis, Tennessee, February 10, 2026
Memphis Light, Gas and Water (MLGW) has reopened its renovated Whitehaven Community Office, enhancing customer service and improving facility accessibility. The office is now operational at 1111 East Shelby Drive, with extended hours for community members. During remodeling, alternative offices provided uninterrupted service, showcasing MLGW’s commitment to customer experience across Memphis.
Memphis, Tennessee – MLGW Reopens Whitehaven Community Office After Renovations
Memphis Light, Gas and Water (MLGW) has reopened its Whitehaven Community Office at 1111 East Shelby Drive following extensive renovations aimed at enhancing customer service and facility accessibility.
The office, which had been temporarily closed for remodeling, is now fully operational, offering improved services to the Whitehaven community. Customers can visit the office during regular business hours: Monday through Thursday from 8:30 a.m. to 5 p.m., and Friday from 8:30 a.m. to 6 p.m.
During the renovation period, MLGW encouraged customers to utilize alternative community office locations, including the Downtown Community Office at 245 South Main Street, the Millington Community Office at 5131 Navy Road, and the South Community Office at 2935 Lamar Avenue. These offices provided uninterrupted service to ensure customers’ needs were met during the remodeling phase.
MLGW’s commitment to enhancing customer experience is evident in this renovation, reflecting the utility’s ongoing efforts to improve facilities and services across Memphis and Shelby County.
Frequently Asked Questions (FAQ)
What is the address of the reopened Whitehaven Community Office?
The Whitehaven Community Office is located at 1111 East Shelby Drive, Memphis, Tennessee.
What are the operating hours of the Whitehaven Community Office?
The office operates Monday through Thursday from 8:30 a.m. to 5 p.m., and on Friday from 8:30 a.m. to 6 p.m.
Which other MLGW community offices were available during the renovation period?
During the renovation, customers were advised to visit the Downtown Community Office at 245 South Main Street, the Millington Community Office at 5131 Navy Road, and the South Community Office at 2935 Lamar Avenue.
Why was the Whitehaven Community Office closed for renovations?
The office underwent renovations to enhance customer service and improve facility accessibility, ensuring a better experience for visitors.
How can I contact MLGW for customer service assistance?
Customers can reach MLGW’s Customer Care Center by calling 901-544-6549 or visiting their website at mlgw.com for more information.
Key Features of the Whitehaven Community Office Renovation
| Feature | Description |
|---|---|
| Location | 1111 East Shelby Drive, Memphis, Tennessee |
| Operating Hours | Monday–Thursday: 8:30 a.m.–5 p.m.; Friday: 8:30 a.m.–6 p.m. |
| Renovation Purpose | Enhance customer service and improve facility accessibility |
| Alternative Offices During Renovation | Downtown Community Office, Millington Community Office, South Community Office |
| Customer Service Contact | Call 901-544-6549 or visit mlgw.com |
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Author: STAFF HERE MEMPHIS WRITER
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