Memphis Takes Steps to Reshape Its Bus System
Memphis, Tenn. is in the midst of a significant initiative to rejuvenate its struggling public transit system. The city has decided to invest a hefty sum in consulting services aimed at analyzing and hopefully fixing the troubles that have left the Memphis Area Transit Authority (MATA) grappling with a staggering $60 million deficit. The question on everyone’s mind is: what will a MATA makeover really look like?
The Road to Recovery
Before any improvements can be made, city leaders recognize the necessity of a thorough investigation into how the system fell into such a deep financial hole. Currently, two detailed audits are underway to explore both the financial and operational effectiveness of MATAโs bus and trolley services. โWeโve got to dig deep and figure out where the obstacles lie,โ stated Mayor Paul Young in a recent conversation.
With a board composed of nine membersโranging from a pastor to a retired Supreme Court Justiceโthere’s certainly a diverse array of perspectives guiding MATA. โWeโre certainly going to be looking at the board,โ Mayor Young noted, as he emphasized the importance of having the right leadership in place. The commissioners are chosen by the cityโs mayor and then approved by the city council, ensuring that thereโs a layer of accountability in the decision-making process.
A New Leadership Approach
Recently appointed MATA Board Chairman, Michael Fulton, who has experience in both public policy and airport authority management, made headlines with an opinion piece published in a local outlet. In it, he declared, โMATA does not have adequate funding.โ He pointed out that the agency had โoverextended itselfโ in its attempts to provide essential services to the community. Itโs this overreaching that led to the unfortunate shutdown of trolley services, the elimination of certain bus routes, and even job cuts for many employees.
Consulting for Change
The City of Memphis has contracted a Florida-based consulting firm for $330,000 to help reshape MATA. This consulting group, TransPro, is responsible for diving deep into MATAโs operations to uncover inefficiencies and areas for improvement. โOne of our consultants, TransPro, is really looking at operations with a careful eye,โ said Mayor Young, explaining that this is a crucial part of their revival strategy. Plus, a separate audit is also currently evaluating MATA’s financial status, shedding light on the underlying issues.
Financial Oversight and Management
MATAโs recent financial report revealed significant spending patterns, including a $230,000 payout to a management and advisory firm called RATP Dev. USA, Inc., while another company, Mid-South Transportation Management, Inc. (MTM), has been managing MATA’s staff for a staggering reimbursement of $3.8 million in 2023 alone. Outsourcing has been a long-standing practice for MATA, but the city is now committed to examining every contract with a critical eye. Mayor Young said, โOur goal at the end of the day is to ensure that we have a stronger system as a result of all the work that we know weโre going to have to do over the next couple of months.โ
Looking Ahead
As discussions continue around shaping the future of MATA, Chairman Fulton recognizes the need for โtighter internal controlsโ within the organization. This sentiment was strongly echoed in the 2023 financial audit, indicating a clear call for reform.
As Memphis embarks on this journey to restore its public transit system, the community remains hopeful for effective solutions that will ultimately lead to a more dependable, efficient MATA. Public transit is not just a service; itโs a vital lifeline that connects residents to jobs, education, and essential resources. With the cityโs determination and proactive measures, thereโs a sense of optimism buzzing through the streets of Memphis.

Author: STAFF HERE MEMPHIS WRITER
The MEMPHIS STAFF WRITER represents the experienced team at HEREMemphis.com, your go-to source for actionable local news and information in Memphis, Shelby County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the areaโwith deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Beale Street Music Festival, Elvis Week, and Memphis in May International Festival. Our coverage extends to key organizations like the Greater Memphis Chamber and the Memphis Convention & Visitors Bureau, plus leading businesses in logistics, healthcare, and music that power the local economy such as FedEx, St. Jude Children's Research Hospital, and AutoZone. As part of the broader HERE network, including HEREBristol.com, HEREChattanooga.com, HEREKnoxville.com, and HERENashville.com, we provide comprehensive, credible insights into Tennessee's dynamic landscape.


