News Summary
Memphis has appointed Suzanne Hollenbach as the director of Memphis Animal Services following the termination of Ty Coleman. This decision aims to address recent crises, including a heat-related incident and a distemper outbreak that resulted in the loss of 100 dogs. Hollenbach, with over 15 years of experience in animal welfare and as the founder of All 4s Rescue League, aims to unify services across the city and focus on humane population control. City officials express optimism that her leadership will revitalize the animal services department.
Memphis – The city of Memphis has appointed Suzanne Hollenbach as the new director of Memphis Animal Services (MAS) following the termination of former director Ty Coleman. This strategic hire comes amidst a series of crises that plagued the animal shelter, including a tragic incident where a dog was left to die in extreme heat and a devastating distemper outbreak that led to the loss of 100 dogs.
The decision to bring Hollenbach on board was met with unanimous approval during a meeting of city leaders, which highlighted her credentials and suitability for the role. The recommendation was also supported by the Budget and Audit committee, illustrating widespread confidence in her ability to lead the organization effectively.
Hollenbach possesses over 15 years of experience in animal welfare. She is recognized as the founder of the All 4s Rescue League, a non-profit organization dedicated to promoting responsible pet ownership and improving care standards. Memphis Mayor Paul Young expressed confidence in Hollenbach’s ability to spearhead reform at MAS, citing her extensive experience and her prior communication with previous city administrations.
Hollenbach’s vision for MAS is focused on unifying the services offered across the city to ensure that all neighborhoods receive equitable responses to animal welfare issues. Furthermore, she is committed to addressing the animal population humanely, with plans to focus on long-term solutions that promote animal welfare and build trust within the community.
Her official start date in this pivotal role is June 18, 2025, and in addition to her leadership position, MAS is also expected to appoint a deputy director in the weeks to come. This additional hire is aimed at enhancing the leadership structure and ensuring sustained progress within the organization.
With a background in both business and project management, Hollenbach brings a diverse skill set to her new role, having successfully formed partnerships with various organizations to advance animal welfare initiatives. This expertise is viewed as a crucial asset as MAS works to rebuild its reputation and effectiveness following a challenging period.
City Chief Operating Officer Antonio Adams indicated that Hollenbach’s appointment reflects the positive impact of community engagement in decision-making processes related to animal services. The hope is that her proven track record in animal welfare will foster improvements at MAS and restore public confidence in the shelter’s operations.
In recent months, Memphis Animal Services has faced significant scrutiny due to the aforementioned incidents that highlighted systemic failures at the shelter. The departure of Ty Coleman, who was under investigation before his firing, signifies a dramatic shift in leadership as the city seeks to address these pressing issues head-on.
By appointing Hollenbach, Memphis is taking a decisive step towards revitalizing its animal service programs and ensuring that the welfare of animals is prioritized. Moving forward, Hollenbach is expected to engage with local communities and various stakeholders, as well as implement policies that will lead to lasting improvements in animal care.
As Memphis takes these first steps under new leadership, there is cautious optimism among city officials and residents alike that the changes will lead to a more effective and compassionate animal services department.
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Additional Resources
- Fox13 Memphis
- Wikipedia: Memphis Animal Services
- Commercial Appeal
- Google Search: Memphis Animal Services
- WREG News
- Encyclopedia Britannica: Pet
- Action News 5
- Google News: Memphis Animal Services director
- MSN News
- Local Memphis
Author: STAFF HERE MEMPHIS WRITER
MEMPHIS STAFF WRITER The MEMPHIS STAFF WRITER represents the experienced team at HEREMemphis.com, your go-to source for actionable local news and information in Memphis, Shelby County, and beyond. Specializing in "news you can use," we cover essential topics like product reviews for personal and business needs, local business directories, politics, real estate trends, neighborhood insights, and state news affecting the area—with deep expertise drawn from years of dedicated reporting and strong community input, including local press releases and business updates. We deliver top reporting on high-value events such as Beale Street Music Festival, Elvis Week, and Memphis in May International Festival. Our coverage extends to key organizations like the Greater Memphis Chamber and the Memphis Convention & Visitors Bureau, plus leading businesses in logistics, healthcare, and music that power the local economy such as FedEx, St. Jude Children's Research Hospital, and AutoZone. As part of the broader HERE network, including HEREBristol.com, HEREChattanooga.com, HEREKnoxville.com, and HERENashville.com, we provide comprehensive, credible insights into Tennessee's dynamic landscape.
