Memphis, Tennessee, January 28, 2026
FedEx Corp. has appointed Scott Ray as the new Chief Operating Officer for U.S. and Canada Surface Operations, effective June 1, 2026. Ray, a 39-year veteran of FedEx, will begin transitioning into the role as COO-elect on February 1, 2026. His leadership is expected to enhance operational efficiency and implement strategic initiatives, including the critical Network 2.0 project. Meanwhile, current COO John A. Smith will move to the position of CEO of FedEx Freight. This change reflects FedEx’s commitment to internal talent development and operational excellence.
FedEx Appoints Scott Ray as New COO for U.S. and Canada Surface Operations
Leadership Change Set to Enhance FedEx’s Operational Efficiency
Memphis, Tennessee – In a significant move aimed at strengthening its leadership, FedEx Corp. has announced the appointment of Scott Ray as the new Chief Operating Officer for U.S. and Canada Surface Operations, effective June 1, 2026. Ray, who has spent nearly four decades with the company, will start transitioning into this pivotal role as COO-elect on February 1, 2026. This transition is indicative of FedEx’s deep commitment to operational excellence and continued investment in its leadership to drive innovation.
As COO, Ray will directly oversee the comprehensive Surface Operations in both the U.S. and Canada, ensuring that FedEx continues to reliably deliver millions of packages daily. His role will also encompass the critical execution of strategic initiatives, particularly Network 2.0, which aims to enhance service quality and operational efficiency. This commitment to transformation is not just about maintaining the status quo; it reflects the company’s adaptability and proactive approach to the demands of the evolving logistics sector.
A Longstanding FedEx Veteran
Scott Ray brings a wealth of experience to his new position. Having been with FedEx for 39 years, he has held various notable positions, most recently serving as President of Surface Operations since 2024. Prior to that, he was the Executive Vice President and Chief Operating Officer for FedEx Ground, where he spearheaded several crucial operational transformations, including the integration of FedEx SmartPost in 2019. His extensive background equips him with the tools necessary to elevate FedEx’s already robust operational framework.
John A. Smith’s Transition to CEO of FedEx Freight
Ray will succeed John A. Smith, current COO for U.S. and Canada, who will assume the role of CEO of FedEx Freight on the same day, June 1, 2026. Smith, who has been a part of FedEx since 2000, is recognized for his leadership across various sectors within the company, including his time as President and CEO of both FedEx Ground and FedEx Freight. His promotion underscores FedEx’s strategy of nurturing talent from within, which is essential for fostering continuity and industry knowledge.
The Significance of Network 2.0
Network 2.0 is poised to play a pivotal role in reshaping FedEx’s operational landscape. This strategic initiative is designed to enhance overall efficiency, streamline operations, and maintain reliability in a competitive market. By focusing on these enhancements, FedEx aims not only to boost its performance but also to reinforce its standing as a leading provider in the logistics sector. Such strategic foresight is crucial for maintaining relevance and meeting the growing demands of both consumers and businesses.
The Broader Economic Impact
The leadership changes at FedEx reflect a broader trend of corporate adaptability in the Memphis area and underscore the importance of solid leadership in supporting economic growth. As FedEx continues to refine its operations under new leadership, local entrepreneurs and businesses can take inspiration from FedEx’s emphasis on innovation and resilience. This approach enhances the economic landscape in Memphis, further solidifying the city’s reputation as a hub for logistics and commerce.
Conclusion
With Scott Ray stepping in as COO, FedEx is making a calculated move to enhance its operational capabilities while also nurturing internal talent through John A. Smith’s promotion. As FedEx implements its strategic plans, including the critical Network 2.0 initiative, it stands to strengthen its position in the logistics industry. Memphis, as a growing economic center, can look forward to more innovations and business opportunities as companies like FedEx lead by example. Engaging with local businesses and staying informed about economic trends will help the community harness its potential for growth and success in the future.
Frequently Asked Questions (FAQ)
Who is Scott Ray?
Scott Ray is a 39-year FedEx veteran who has served as President of Surface Operations since 2024 and Executive Vice President and Chief Operating Officer for FedEx Ground prior to that.
What is Network 2.0?
Network 2.0 is a strategic initiative at FedEx aimed at enhancing operational efficiency and service reliability across the company’s surface operations.
Who is John A. Smith?
John A. Smith is the current Chief Operating Officer for U.S. and Canada at FedEx and will transition to CEO of FedEx Freight on June 1, 2026.
Key Features
| Feature | Details |
|---|---|
| Appointment of Scott Ray | Scott Ray appointed as Chief Operating Officer for U.S. and Canada Surface Operations, effective June 1, 2026. |
| Transition Period | Ray will begin transitioning into the role as COO-elect on February 1, 2026. |
| Responsibilities | Ray will oversee daily operations and strategic initiatives, including Network 2.0. |
| Background | Ray has 39 years of experience at FedEx, including leadership roles in Surface Operations and FedEx Ground. |
| Successor | John A. Smith will transition to CEO of FedEx Freight on June 1, 2026. |
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Author: STAFF HERE MEMPHIS WRITER
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